SendTurtle Cookie Policy

Last Modified: November 19, 2025

This Cookie Policy explains how Phalanx AI Inc. (“Phalanx” or “SendTurtle”) use cookies and similar technologies to recognize you when you visit our websites (Sendturtle.com). It explains what these technologies are, why we use them, and your rights to control our use of them.

What are cookies?

โ€A cookie is a small file containing a string of characters sent to your computer when you visit a website. When you visit the site again, the cookie allows the site to recognize your browser. Cookies may store user preferences and other information.

Cookies provide convenience by saving you time and telling the server that you’ve returned to a specific page. Cookies set by the website owner (in this case,  called โ€œfirst-party cookies.โ€ Cookies set by parties other than the website owner are โ€œthird-party cookies,โ€ enabling third-party features or functionalities on or through the website (e.g., advertising, analytics). These parties can recognize your computer when you visit the website and when you visit certain other websites.

Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our websites to operateโ€”these are called “essential” or “strictly necessary” cookies. Other cookies help us track and target the interests of our users to enhance their experience on our websites and services. For example, SendTurtle tracks the websites and pages you visit to determine which parts of our website are most popular. This data is used to deliver customized content and promotions within the SendTurtle website to customers whose behavior indicates they are interested in a particular subject. Third parties serve cookies through our websites for advertising, analytics, and other purposes, as described below.

What types of cookies do we use and how do we use them?

The specific types of first- and third-party cookies served through our websites and the purposes they perform are described below:

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance cookies are used to understand and analyse the key performance indicators of the website which helps in delivering a better user experience for the visitors.

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below.

You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, but your access to some functionality and areas of our website may be restricted. The means by which you can refuse cookies through your web browser controls vary from browser to browser, so you should visit your browser’s help menu for more information.

In addition, most advertising networks offer a way to opt-out of targeted advertising. If you would like to find out more information, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. You may also opt-out here: http://optout.aboutads.info/ or http://optout.networkadvertising.org/ (if in the European Union, visit http://www.youronlinechoices.eu/).

Please note that opting out of cookies does not opt you out of being served advertising. You will continue to receive generic advertisements.

Third-Party Cookies

We use third-party cookies from services like Google Analytics, Facebook Ads, Google AdSense, and LinkedIn Ads. These cookies track visitors across different websites and may collect data for advertising purposes. For information on how these third parties manage their cookies and data, refer to their respective privacy policies.

Data Retention and Security

Cookies are either session-based (deleted once you close your browser) or persistent (remaining on your device for a set period or until deleted). The length of time cookies are stored varies by cookie purpose. We also use industry-standard security measures to protect any data collected via cookies.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or your privacy, please read our Privacy Policy or email us at hello@sendturtle.com.

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Specifies total amount of data that can be shared per secure links.

Gives you direct access to support through phone or video calls, for immediate assistance.

Offers faster email support, ensuring your queries are prioritized.

Provides assistance and answers your questions via email.

Lets you brand the file send page with your company’s logo and colors, providing a professional and secure way to send files.

Extends protection to more complex or specialized document types, ensuring all your data is secure.

Ensures common types of office documents, like Word and Excel files, are protected and managed securely.

The ability to set when your links will expire.

Allows you to see a record of who’s looked at your link, what time they looked at it, and if they downloaded the file.

Number of File Receives

How many file links you can generate to send files.

Lets you safely preview PDF files without the need to download them, adding an extra layer of security.

Provides a secure way for people outside your company to send you files, ensuring they’re protected during transfer.

Allows you to share files securely through links, ensuring that only people with the link can access them with many ways to restrict access.