How can I get SendTurtle Pro for free?
We have a refer-a-friend program, which can earn you one month of SendTurtle Pro for free for every Pro referral you make (equal to $15 in plan credits). Learn more and sign up here. You must be a SendTurtle user to join and redeem credits.
What types of files can I use DeepIQ AI and document analytics for?
For now, document post-send analytics can only provide data for Word, Excel, and PDF files (.doc, .docx, .ppt, .pptx, .xls, .xlsx, and .pdf).
Who can use DeepIQ?
SendTurtle DeepIQ is only available for SendTurtle Pro users. If you’re not a Pro user, upgrade now to start using.
What document analytics are provided?
DeepIQ AI and analytics are additional features for SendTurtle Pro users. It gives you the ultimate insight into the documents you share and receive. Know what happens after you hit send, track views, uncover intent, and stay in control of every document. Here is a full insight of features in the DeepIQ view: Page view […]
What types of files can I send through Phalanx?
You can upload documents, images, and videos through Phalanx. The type of file you can send depends on your plan type. If you are a ShieldWolf user, you can send any file type. If you are a SendTurtle user, you are limited by the type of plan you’re on. SendTurtle Free users can only send […]
Understanding authentication codes for SendTurtle file access
When you receive a SendTurtle link, the platform ensures that only the intended recipient can access the file. This added layer of security keeps our commitment to data security and helps protect sensitive information by confirming the recipient’s identity. How authentication works Enter your email – When you click on a SendTurtle link, you’ll be […]
How to check your sent and encrypted files in SendTurtle
If you need to find a record of the files you’ve sent using SendTurtle, or if you want to use a link again for a file you’ve sent in the past you can do it from within the app! Here’s how you can check your sent and encrypted files. Finding your sent files To view […]
How can I see the files I’ve sent with SendTurtle?
Managing your file-sharing activities is crucial for staying organized and ensuring sensitive information is securely handled. If you’re wondering how to view a record of the files you’ve sent, SendTurtle makes it easy to access and manage your history. When you log into the SendTurtle platform, you can find the records in either the Overview […]
Can I use SendTurtle for international file transfers?
Yes, SendTurtle can be used internationally, and files are encrypted to ensure secure transfers across borders. Note that compliance requirements may vary depending on region, so please consult local regulations if necessary.
How do I sign up for SendTurtle?
You can sign up and start today for free. Head here to get started. You will be able to send your first five files for free, to unlimited contacts. After that, it’s $15/month or $120/year, with no hidden fees.