When you receive a SendTurtle link, the platform ensures that only the intended recipient can access the file. This added layer of security keeps our commitment to data security and helps protect sensitive information by confirming the recipient’s identity.
How authentication works
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Enter your email – When you click on a SendTurtle link, you’ll be prompted to enter your email address. This step verifies that you are the intended recipient of the file.
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Receive a code – SendTurtle will immediately send a unique authentication code to the email you provided.
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Enter the code – Input the authentication code into the prompt to gain access to the file.
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View or download – Once authenticated, you can either view the file within SendTurtle or download it for offline use.
Additional security considerations
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If a file requires additional authentication beyond SendTurtle (such as a password to open the file), this is a security measure was set by the sender.
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Always ensure that you enter your correct email address to receive the authentication code without delay.
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If you don’t receive a code, check your SPAM or junk folders before requesting another one.
By using authentication codes, SendTurtle helps keep file transfers secure and ensures that only authorized recipients can access sensitive data. If you ever have a question on the security measure taken, email us at info@phalanx.io.
